Privacy Policy

Introduction

Welcome to https://ai-habit-building-gamification-analytics.livebursts.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from our users, in alignment with international data privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to, our website, mobile applications, online services, and products offered through https://ai-habit-building-gamification-analytics.livebursts.com. It is important to be aware that this policy does not extend to third-party platforms or services accessed through links on our site, as they have their own privacy policies governing data collection and use.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Utilizing our applications, services, or platforms as an authorized user.
Visiting any of our websites linked to this Privacy Statement.
Receiving communications from us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details related to your account creation and management, such as usernames, passwords, and account settings.
Payment Information: Data associated with payment methods used for purchasing our services or products, including credit/debit card numbers, expiration dates, and billing addresses.
Financial Information: Records of transactions, spending patterns, and financial history (if relevant to our services).
Purchase Information: Details about products or services purchased from us, including quantities, purchase dates, and order summaries.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data.
Location Data: Information about your geographical location when you interact with our services, collected through GPS or similar technologies.
Feedback: Any comments, reviews, or responses provided by users regarding our products or services.
Social Media Information: Data from social media platforms when users choose to connect their accounts for seamless access or sharing.
Product Information: Details about the products you interact with, including usage patterns and preferences.

We obtain this data through direct user input, interactions with our platform, and automated tracking technologies, ensuring transparency throughout the process. Additionally, third parties may share personal data with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance user experience and optimize our services. Cookies are small text files stored on your device and serve various purposes:

Strictly Necessary: These cookies enable core functionalities of our website or applications, such as login sessions and language preferences.
Preference: They remember user settings and preferences, personalizing content and interactions.
Analytics: Used to analyze traffic and understand user behavior on our platforms, helping us improve performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

The duration for which we retain personal data varies based on the type of information and the purposes for collection:

We keep account information and transaction records as long as your account remains active or until you request its deletion.
Financial and payment data is retained for legal and regulatory compliance periods, typically 7 years.
Purchase history may be stored indefinitely for analytics and customer service purposes but will be anonymized after that period.
Other types of personal data are deleted or anonymized once the purpose for collection has been fulfilled.

Security Measures

We prioritize the security of your personal data by implementing robust organizational safeguards and security practices:

Employing encryption for data transmission and storage, ensuring sensitive information is protected during transit and at rest.
Utilizing secure servers and network infrastructure to safeguard data from unauthorized access or breaches.
Regularly reviewing and updating our security protocols to adapt to emerging threats.
Restricting access to personal data only to authorized staff members who require it for their specific roles.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you and to verify its accuracy.
Rectification: Ability to request corrections or updates if your personal data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Request the deletion of your personal data, except where legal obligations or valid business interests require retention.
Restriction: Limitation on how we process your personal data in certain circumstances, such as challenging the accuracy or lawfulness of processing.
Portability: Right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: Ability to object to the processing of your data for specific purposes, including marketing or profiling.
Non-Discrimination: Protection from decisions based solely on automated processing, ensuring fairness and transparency.

To exercise these rights or for data-related queries, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, ensuring you are always informed about how we handle your data. We encourage users to review this policy periodically.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or if you have feedback or suggestions, please contact us:

Email: [email protected]

Mail: [Provide postal address]

We are dedicated to addressing your concerns and ensuring a transparent and secure user experience.